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Postmortems and Learning

A postmortem explains impact, chronology, causes, response, recovery, and follow-up without rewriting the audit record. FDAI can build a deterministic template from incident and audit data, then optionally enrich it through a configured postmortem model.

  • Incident summary and verified impact.
  • Ordered audit timeline and lifecycle transitions.
  • Grounded root cause and contributing factors.
  • Actions taken, approvals, rollback, and recovery evidence.
  • What worked, what failed, and unresolved limitations.
  • Corrective and preventive follow-up with owners.

If an optional model is unavailable, the generator still returns the template-based draft. It does not fabricate missing impact or cause.

The postmortem references audit rows and citations; it does not mutate them. Human edits remain distinct from machine records. Missing evidence is marked unavailable, and unresolved hypotheses remain hypotheses.

The learning extractor can identify recurring correlation keys, root causes, successful action types, overrides, rollbacks, and human approval patterns. These become inert candidates for rules, runbooks, or knowledge entries.

A candidate must carry provenance and pass schema, review, regression, observation mode, and promotion gates. The learning loop never edits the active catalog directly.

  1. Confirm incident scope, severity, and verified impact.
  2. Reconcile the audit timeline with external evidence.
  3. Separate root cause from contributing factors and detection gaps.
  4. Record rollback and recovery outcomes, including remaining impact.
  5. Assign follow-up owners and measurable completion evidence.
  6. Submit reusable lessons through the governed catalog or runbook workflow.
To learn aboutRead
How incidents closeIncident management
How RCA stays groundedRoot-cause analysis
How to reconstruct decisionsRead the audit log
The postmortem procedurePostmortem workflow runbook